Senior Fire Alarm Operator Retires
After 37 years, Beverly Fire Alarm Operator Jack Smallwood has retired from full time duty. Smallwood has been around longer than the most senior active firefighter working for the Beverly Fire Department and has always been a respected dispatcher who has a reputation for getting crews all of the information they need when responding to an incident before they even have to ask for it. His experience is unmatched in the area.
“We aren’t going to just miss Jack’s experience around here, we’re going to miss Jack” said Chief Paul Cotter. Smallwood almost always had a smile on his face, but he also made sure that his point was known when there was an operational fault. “He wasn’t afraid to let you know that you were making a mistake.”
In addition to knowing about the Fire Service across the North Shore, Jack took pride in knowing what was going on in the fire service across the nation with close friends that were in Fire Department Communications or Suppression Operations across the Country. He often took his vacation time to drive across country to different places where he knew other fire service professionals and spent time with them at their departments.
Jack’s most recent memorable incident occurred November 22, 2006 when an explosion rocked the Danversport area of Danvers. When the shockwave rolled through Beverly, Jack quickly became the point person for emergency communications. As the Town of Danvers needed resources, it was Jack’s responsibility to find them and get them there. Within a very short period of time, Jack had mobilized Fire service units from across the county and converged them all upon the small Town of Danvers. Due to the time of night, Jack was operating all by himself and by the time anyone was able to get in to help him, the bulk of the work had been done.
More often, Jack could be heard making the routine dispatches. From fire alarm activations, to car crashes and medical aids, Jack’s knowledge of the Fire Service and the City often proved to be a tremendous asset to responding firefighters. When firefighters were responding to obscure addresses, Jack was always on the radio giving helpful information before the Officer on the truck even had a chance to grab the trucks map book.
Additionally, Jack’s knowledge of the equipment in the Fire Alarm Office helped communications go unbroken during sometimes where aging equipment tried to prevent firefighters from effectively communicating. If a piece of equipment was acting up, Jack knew how to fix it or how to bypass it until someone could get there to fix it.
Jack was honored at a retirement party where fire service professionals from across the county stopped by to pay tribute.
Congratulations Jack, Stand by your phone!!
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